Quality Policy Statement on Smart Home Clean

Smart Home Clean is committed to providing our customers with services of the highest quality. We continually improve the quality of our services and train our staff to exceed customer expectations. Implementing this policy is the responsibility of all company employees. The management team is accountable for the quality of services provided. It is essential that all employees take ownership of their results.

Commitments

  • Fully understand and meet the needs of our customers, consistently increasing customer satisfaction.
  • Promptly rectify any inaccuracies in our work.
  • Always provide intensive training for our staff.
  • Achieve the highest quality standards.
  • Uphold the reputation of our cleaning company through honesty and integrity.
  • Provide all necessary resources, such as cleaning supplies and high-quality equipment, to ensure the quality and safety of our cleaning services.
  • Conduct cleaning in accordance with all rules governing our customer service, quality, environmental, health, and safety management.
  • This is a strategic goal of our company.
  • Continually monitor compliance with the Quality Policy, updating it as needed to meet customer requirements.
  • Ensure the quality of our services consistently meets customer expectations.

Implementation

  • This Quality Policy Statement is regularly reviewed. Responsibility for adhering to this policy rests with the directors and managers. Access to this Quality Policy Statement is available for all company employees in the premises for their reference.

Duties of Cleaners

  • All our residential and commercial cleaning staff are responsible for meeting the commitments and expectations of our customers regarding quality. We are all obliged to implement and adhere to established standards to consistently meet the expectations of each customer.
Let's make your home clean

Reasons to Choose Our Services

  • A reliable company. Our services are used and trusted by over 1000 of our clients on a regular basis

  • A high level of professionalism. All our cleaners have a great experience

  • A profitable price. We provide services at reasonable prices in London

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